RETURNS AND REFUND POLICY
SECTION 1 - APPLICABILITY
This Return and Refund Policy has been written for all our customers where we ship out products. This includes all customers from the countries, states, and regions where we deliver our products. As part of our commitment to you, all the products which have been bought at Qarido’s website are eligible for return under certain conditions. If you have received a damaged product you may return it under certain conditions.
Please make sure that you understand our return and refund policy and ensure that all criteria are met before physically sending any items back to us. This policy has been written using simple language and simple words.
SECTION 2 - TIME LIMIT
Purchases made on our website may be returned for a refund or exchange within 15 days from the date of delivery. If 15 days have passed since the delivery of the product, we will be unable to offer you any refund or exchanges. No further days will be awarded to anyone for any reason for the purpose of the return.
SECTION 3 - CONDITIONS OF RETURN
In order for us to proceed in giving you a refund, the following conditions must be met:
We at our sole discretion reserve the right to reject any returns which do not comply with our policy. Returns that do not fulfil our return policy may be shipped back to the client at their own cost.
SECTION 4 - INITIATE A RETURNIf you would like to return an item please contact email@example.com with your order number and we will send you the returns instructions.
SECTION 5 - AFTER RECEIVING THE PRODUCT
Once your return product is received and inspected, we will send you an email to notify you that we have received your returned item and whether your request for a refund or exchange has been approved.
SECTION 6 - REFUND PROCESS
Once your return has been received and accepted, please allow 7 to 10 business days for your return to be processed. If your return does not meet the conditions listed, the package will be sent back to you at your expense. If your return has been accepted, your refund will be issued and you will receive a return confirmation email.
If a refund is approved, a credit will automatically be applied to your credit card or original method of payment. This refund amount may take some time to show in your records, so before contacting us, please check with your credit card company, bank, or other payment services.
SECTION 7 - UNDELIVERABLE PACKAGE
Undeliverable packages will not automatically be re-shipped and will not be refunded.
SECTION 8 - CONTACT US
If you have any questions or wish to inquire about your return or refund please contact our Customer Service desk at the following email: firstname.lastname@example.org